Cloud and Infrastructure Manager

Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich, Sevenoaks and Bristol. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: property, corporate services, litigation and private client advisory.

We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.

Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do.  RollOnFriday recently ranked us as the 5th best law firm to work at in 2024.

With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership.

The IT Team is responsible for all aspects of IT across the business, covering User Support, Infrastructure, Security, Data and Development Teams.

The Cloud and Infrastructure Manager is to support the Head of IT by playing a pivotal role in managing and optimizing the businesses cloud-based and on-premise infrastructure.

This will incorporate leading the Cloud and Infrastructure team in providing the infrastructure in a highly available, secure, scalable, robust and efficient.

Management and Oversight:

• Oversee the design, implementation, and maintenance of cloud systems and IT infrastructure
• Ensure all infrastructure is highly available, secure, scalable, robust and efficient

Strategic Planning:

• Develop and implement strategies to align IT infrastructure with business goals
• Plan for scalability and robustness to support future growth

Security and Compliance:

• Ensure that all cloud and infrastructure systems comply with security standards and regulations
• Implement data protection measures to protect the firms data and assets

Performance Monitoring:

• Monitor the performance of cloud and infrastructure systems
• Optimise infrastructure for high availability and reliability
• Intify and resolve issues promptly to maintain high availability and reliability

Team Leadership:

• Manage a team of IT professionals and assist in their development
• Provide technical support and guidance

Collaboration:

• Work closely with other IT teams, such as application development and cybersecurity, to support new technologies and business initiatives

Vendor Management:

• Manage relationships with cloud service providers.
• Negotiate contracts and ensure service level agreements are met

Budget Management:

• Plan and manage the budget for all IT infrastructure, ensuring cost-effective investments that align to the business needs

Experience:

• 5+ years in a senior Infrastructure Role
• Several years of experience in cloud infrastructure management.
• Experience with VMware virtualization, Cisco Network, and Microsoft cloud services

Leadership and Interpersonal Skills: 

• Strong leadership and team management abilities
• Excellent verbal and written communication and collaboration skills
• Ability to manage time and prioritise the teams workload

Technical Skills:

• Proficiency in MS Azure
• Knowledge of cloud architecture, data security, and data management
• Strong troubleshooting skills to identify and rectify infrastructure related issues

Project Management: 

• Ability to coordinate and manage projects

At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits:

• Starting at 25 days holiday (FTE) plus Bank Holidays (rising with service up to a maximum of 30 days)
• Long Service holiday award – 1 extra week every 10 years continuous service
• Private Healthcare with BUPA (offered after probation is passed)
• Scottish Widows Pension Scheme (5% employer / 5% Employee)
• Staff Profit Share and Individual Performance Bonus Scheme 
• Salary sacrifice (Pensions, Staff Profit Share)
• Life Assurance - 4 x salary / Permanent Health Insurance
• Paid CSR Day
• Enhanced Maternity/Paternity Leave
• Subsidised gym membership
• Electric car scheme
• Agile/Hybrid Working Policy
• Dress for your Day Policy

https://www.birketts.co.uk/recognition-reward-benefits/

Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. 

Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.

Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.

We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.